Pizza Pizza

Reviews about Pizza Pizza

• 5 / 5

  By Ethan Miller
  Delicious meal, quick, hot and did I mention delicious
  April 20, 2017
• 1 / 5

  By Myles Patricio
  Ordered my food off of the app was almost 40 dollars , it said 15 minutes or free on the email confirmation and on the app page still up on the cell phone (pick up by 7:13)and they wouldnt want to give the food for "free" only for me to pay for half and he'll cover the rest because this action could "cost" him his job.. After going back and forth for a few minutes because he wanted me to pay for half when it was 2-3 minutes late.. if it says 15 or free its free or im walking and thats what I did. If it says this on the website you guys should honour it, not me paying for half not paying quarter, not paying a dime. Dont have a timer saying itll be free then try to scam it out, terrible customer service
  November 25, 2016
• 4 / 5

  By liam cooper
  Staff is really nice here, food isnt as good as it could be
  September 22, 2016
• 1 / 5

  By Aaron Blake
  Terrible! The owner's husband is a dangerous and violent person! Never go here!!!
  
  In short, I ordered two pizzas with the time guarantee of 40 minutes. These arrived late and he was extremely rude and aggressive with my family and I. He refused to give me the pizza and when I called Pizza Pizza head office they advised another pizza would be sent. He then refused to send the second pizza and our evening was ruined. Ultimately, I was credited for the cost of the order only though head office, not the business it's self.
  
  FACTS of the incident.
  
  1. The pizza arrived late.
  
  2. The man (who Pizza Pizza told me later was the owner's husband) was violent, rude and aggressive. He threatened to "make me pay" for wanting him to honour the policy, called me a liar despite several people in my house noting he was late, swore at me several times in front of my wife, brother and 2 year old and yelled so loud my neighbours messaged me to inquire to what was going on.
  
  3. He REFUSED to send me the second pizza when the pizza pizza main office/number I spoke with told me it was coming.
  
  4. The territory manger called me an apologized profusely for his company representative's behaviour. He advised they were documenting his outburst in a file.
  
  5. I will NEVER be ordering from this person again.
  
  Customer service is a dying breed in Ontario and it's people like this rude man and his angry attitude that are contributing to the problem. I will use his foul language and terrible behaviour as an example of how NOT TO TREAT A CUSTOMER when a disagreement and/or dispute arise.
  
  I would recommend everyone boycott this business.
  September 04, 2016
• 3 / 5

  By Brentt James
  I believe I met one of the owners, she was friendly, nice, helpful, and kind. The rest of the staff is very hit and miss. One girl forgot to give me my change, forgot about my pizza slice in the oven while I waited, gave me the wrong order etc... (The pizza is good. I give it 3 stars for the product, not the service.) The owner needs to seriously reassess some of the people working there.
  I wish the walk in lunch/dinner specials could be more enticing to compete with the subway across the street. I don't go here for a "deal" just a quick slice, I'd be more inclined to return if there were better options for actual meals.
  July 11, 2016